December 27th 2012
By Mike Flaminio
ForeSee, who runs those annoying popup surveys, is reporting Apple has slipped a few points among online customers, reports All Things D. Apple's score fell to 80, down 3 points from 2011. Comparatively, Dell ranked 77 and Sony 79.
The report speculates some of the fall could be the result controversial changes installed by former retail chief John Browett. Some changes may have directly affected customers, while others were not popular among Apple employees, which may have made an indirect impact. Still, Apple fell in areas that have gone relatively unchanged from year to year.
All Things D