Jawbone customers struggle to find support


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Jawbone is shutting down operations and liquidating assets. The company claims to have a plan in place to deliver on its service obligations, but apparently is struggling to do so for the past six months or so.

USA Today:

Visitors to its website see a company that looks like all is well, and is promoting products--except that there are no links to buy them. Jawbone's Amazon, Facebook and Twitter pages appear as though the company still has its doors open.

Yet a company headquarters phone number contact directs tech support callers to another number that has apparently been disconnected. Customers complain in online review forums of leaving many messages in e-mail and phone form that haven't been answered.