Other World Computing
Feature Graphic
iPhone 6/6+, Hot Thighs and Tights Pants, What's Wrong with iPhone Lines
Feature Graphic
How to get photos on to iOS 8 iCloud Photo Library
Feature Graphic
iPhone pre-orders, iOS 8, Tim Cook Interview + More
Feature Graphic
Podcast: iPhone 6, Watch, Apple Pay, etc, etc
Feature Graphic
Podcast: Cloud security tips, TheFappening, Apple Event, plus more
IGM Logo

| Home | Contact | Advertising | Search | Submit


More trouble than they're worth



By

Quoting an Opinion Research study, NJBiz reports that smart phone owners are returning the devices at high rates.

"Smartphones were the items consumers had the most difficulty with,” says Kevin Wood, senior technology analyst, Opinion Research. “Prior to the release of iPhone, smartphones were predominantly used by information technology pros, tech geeks and business decision makers.

“Smartphone manufacturers are still producing out-of-the-box instructions more in line with what a tech savvy IT pro might do,” says Wood.


Apple Store Online


The online poll of about 2,000 respondents who received any 16 different products revealed the following:

21 percent of smart phone owners returned them, because of difficulty using features
14.5 percent of BlackBerry owners surveyed returned the device
12 percent of iPhone owners surveyed returned the device

The survey considered smart phones, the BlackBerry and iPhone all to be separate categories.

This news contrasts with sales data collected by NPD that shows smartphone sales rising 163 percent in Q3 '07 over the same period in '06.

Editor's note: I don't know how returns are reckoned vis-a-vis inventory and sales, but 12 percent of 4 million is 480,000—perhaps a big chuck of Apple's "missing iPhones". Also, perhaps a major source of unlocked, gray-market handsets that are appearing worldwide...

What's your take?

Refurbished iPhone, 8GB: only $349!


Trans Intl

Spacer

Connect with Insanely Great Mac


spacer

Recent Articles

- Taking stock of Apple's own OS X apps
- Continuity Activation Tool now for USB dongles
- The backstory on iOS 8's wallpaper
- Twelve South announces BookBook for iPhone 6/6+
- Apple's new touching The Song ad
- Video: Post-It Note App for iOS captures your notes
- iDevices looks to jumpstart Homekit adoption
- Initial Apple-IBM enterprise solutions announced
- OWC announces SSD upgrade for new Mac Pros
- Apple TV gets YouTube update
- iTunes features best of 2014
- Link: Gift Guide for Bourbon Drinkers
- iPad 2 ad Change
- Jimmy Iovine interview on selling Beats to Apple
- Elgato ships Thunderbolt 2 Dock
- Quora: Should Apple recall the iPhone 6 Plus?
- Link - iCloud security tips
- Other World Computing Holiday Specials
- Trans Intl Holiday Deals
- Pocket reveals interesting metrics on iPhone 6 vs 6 Plus
- Dropbox now integrated with Microsoft Office
- Having a Password Emergency Kit
- Corning announced Gorilla Glass 4
- Mythbusters explain Gorilla Glass
- Podcast: App Store Get vs Free, Pappy Van Winkle, CoD, Plus More!


Browse and search for more articles

IGM Specials

Mercury Extreme SSD
60GB - $47
120GB - $67
240GB - $134

480GB - $245

960GB - $619

iMac RAM
8GB Kit - $97
16GB Kit - $195
32GB Kit - $394

External Storage
500 GB - $129.99
1 TB RAID - $219.99
Mobile RAID - $190

Power2U AC/USB Wall Outlet - $15

Thunderbolt 2 PCIe Expansion - $189

Thunderbolt 2 HDD Enclosure - $299

MacBook Pro RAM
16GB Kit - $148
21GB Kit - $288


Other World Computing

Other World Computing





Home

About

Advertising

Search

Copyright 1995-2014 Insanely Great Mac. All rights reserved.
Privacy Statment | Terms of Service | Editorial Policy