Guy emails Steve, gets iPod
September 30th 2007
Woe be to Steve! A user who's had trouble in getting a working iMac--he had it replaced twice and had a problem with the third--decided to email Steve Jobs.
And, guess what? Not only did he get an answer (from one of the Great One's toiling minions), he got an apology, a promise of working kit and a "free" iPod nano for this trouble.
Granted, "his trouble" is probably worth a lot more than the pittance it costs Apple to make an iPod nano, but the gesture is certainly nice.
However, now that this story circulating and percolating around the web, His Steveness can expect a whole lot more mail. Thereupon, every person that doesn't get some sort of satisfactory answer is going to howl with Web 2.0 fury...
What's your take?
