Backstory on Apple's Taylor Swift Switch


Jimmy Lovine Interview with Evening Standard:

"Eddy [Cue, Apple senior VP] woke up on Sunday morning," says Iovine. "He called me and said, 'This is a drag'. I was like, 'Yeah, maybe there's some stuff she doesn't understand'. He said, 'Why don't you give Scott [Borchetta, Swift's label boss] a call? I called Scott, I called Eddy back, Eddy and Tim [Cook, Apple CEO] called me back and we said, 'Hey, you know what, we want this system to be right and we want artists to be comfortable, let's do it'."

It's remarkable that one of the most valuable companies in the world can pivot like that with a couple phone calls on a Sunday morning.